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PRIVACY POLICY

At our company, we have adapted our privacy protocols and policies to the European General Data Protection Regulation 679/2016 (GDPR) and the Spanish Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, as we are committed to the security and protection of the data we process.

WHO IS RESPONSIBLE FOR DATA PROCESSING
EMBALAJES HEGOALDE SL, located at BERRETEAGA BIDEA, 19 – PAB. 16, 48180 LOIU-BIZKAIA, is responsible for the proper processing of your data. You can contact us about this processing via email at embalajes@embalajeshegoalde.com.

HOW WE USE YOUR DATA
At EMBALAJES HEGOALDE SL, we process the information provided by interested parties in order to:

  • Process and manage requests related to the professional products and services we offer.

LEGAL BASIS FOR DATA PROCESSING
The use of the data you have provided us with your consent is necessary for the proper management of relationships with users and to fulfill legal obligations. You may express your opposition to the use of your data at any time, thereby terminating any type of data processing, and your data will be blocked for the legally established period. Please note that withholding consent may prevent us from providing the services.

DATA SHARING
In principle, your data will not be shared unless legally required. However, we may share your data with service providers who assist or support us or with external collaborators with whom we have agreements.

DATA RETENTION
We will only retain your personal data for the time necessary to fulfill the purpose for which they were collected, while maintaining a contractual relationship, as long as a legal requirement obliges us to do so, or until you exercise any of your rights that prevent us from processing your data.

HOW YOU CAN EXERCISE YOUR RIGHTS
As the data owner, you have control over your data and may exercise your rights at any time by sending an email to embalajes@embalajeshegoalde.com. The rights you can exercise include:

  • Access – You can consult your personal data processed by this company.
  • Rectification – You can modify your personal data when they are inaccurate.
  • Deletion – You can request the deletion of your personal data.
  • Objection – You can request that some of your personal data not be processed.
  • Restriction of Processing – You can request the restriction of the processing of your personal data in certain circumstances.
  • Portability – You can receive the personal data you have provided or that we have obtained through our contractual relationship and transmit them to another entity.

Users are informed that they have the right to withdraw their consent at any time without affecting the legality of the processing based on the consent before its withdrawal. Users are also informed that they may file a complaint with the competent Data Protection Authority, especially if they have not obtained satisfaction in exercising their rights. To exercise your rights, please attach a copy of your ID or equivalent document to verify your identity.